When I visit a new coffee shop, I'm looking for more than a great cup of coffee. I'm paying attention to the atmosphere, the customer service, the food, and how the entire experience makes me feel. Customer service is where I believe businesses either shine or fall flat, and it's often what determines whether I'll come back. Enchanted Coffee in Santa Ana didn't just meet my expectations, it exceeded them. First Impressions Located on 17th Street in Santa Ana, Enchanted Coffee